1. Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and tk550 ("the Platform", "we", "us", "our") governing your access to and use of the tk550 website located at https://tk550.app and all services, games, promotions, and features available through it.
By accessing the tk550 platform, completing the registration process, making a deposit, placing a bet, or otherwise using any part of the service, you confirm that:
- You have read these Terms in full and agree to be bound by them.
- You are at least 18 years of age.
- You are not located in a jurisdiction where online gambling is prohibited.
- The information you have provided during registration is accurate and complete.
- You are acting on your own behalf and not as an agent for any third party.
If you do not agree to any part of these Terms, you must immediately cease using the tk550 platform and close your account. Continued use of the platform following any update to these Terms constitutes acceptance of the revised Terms.
2. Eligibility and Age Restriction
The tk550 platform is intended exclusively for adults. Access to and use of the platform is strictly limited to individuals who satisfy all of the following eligibility criteria:
- Age: You must be at least 18 years of age. tk550 operates a strict zero-tolerance policy regarding underage gambling. Any player who misrepresents their age during registration will have their account permanently closed and any funds in the account will be subject to forfeiture.
- Legal capacity: You must have the full legal capacity to enter into a binding contract under the laws of your jurisdiction.
- Single account: You are permitted to hold only one registered account on the tk550 platform at any time. Operating multiple accounts is a material breach of these Terms and will result in permanent suspension of all associated accounts.
- Not a tk550 employee: Current employees, contractors, directors, agents, and immediate family members of tk550 staff are not permitted to register or maintain a player account.
tk550 uses a combination of self-declaration at registration and document-based verification to enforce age and identity requirements. Where automated checks are insufficient, our compliance team will request supporting documents including a national identity card, passport, or birth certificate.
3. Account Registration and Security
To access real-money games and betting markets on tk550, you must create a registered account. The registration process requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile number. You agree to update this information promptly if it changes.
Account security is your responsibility. You must:
- Choose a strong, unique password that you do not use on any other platform.
- Never share your login credentials with any other person.
- Log out of your account at the end of each session, particularly on shared or public devices.
- Notify tk550 support immediately if you suspect unauthorised access to your account.
tk550 will never contact you by email, SMS, or live chat to request your password. Any such communication should be treated as fraudulent and reported to our support team immediately.
Each player may hold only one tk550 account. Duplicate accounts detected by our systems will be merged or closed, and any bonuses claimed across multiple accounts will be voided. Where duplicate account creation appears intentional, the player may be permanently banned from the platform.
4. Deposits and Withdrawals
tk550 supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, Visa, and Mastercard. All transactions are conducted in Bangladeshi Taka (৳ BDT). The following conditions apply to all financial transactions on the platform:
| Transaction Type | Details |
|---|---|
| Minimum Deposit | ৳200 per transaction |
| Minimum Withdrawal | ৳500 per transaction |
| Withdrawal Processing Time | 15–30 minutes for mobile banking; up to 3 business days for card payments |
| Accepted Currencies | Bangladeshi Taka (৳ BDT) only |
| Transaction Fees | tk550 charges no platform fees; third-party provider fees may apply |
| Withdrawal Method | Must match the deposit method used for the corresponding funds |
All funds deposited into your tk550 account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. tk550 reserves the right to return funds to the original payment source and close the account where third-party funding is detected.
Withdrawals will only be processed to a payment method that has been successfully verified and used for a prior deposit. tk550 reserves the right to request additional verification before processing any withdrawal above ৳20,000 in a single transaction or ৳50,000 in a rolling seven-day period.
5. Bonus and Promotions Policy
tk550 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion, as well as the general bonus rules set out in this section. In the event of a conflict between a promotion-specific term and a general term, the promotion-specific term takes precedence.
General bonus conditions applicable to all tk550 promotions:
- Bonus funds are credited separately from real-money funds and are subject to wagering requirements before they can be withdrawn.
- Wagering requirements are stated as a multiplier (e.g., 20x) applied to the bonus amount, or to the combined deposit-and-bonus amount, as specified per offer.
- Only bets placed on eligible games contribute toward wagering requirements. Games excluded from wagering contribution will be identified in the promotion terms.
- Bonus funds expire if wagering requirements are not met within the stated validity period. Expired bonus funds are forfeited without compensation.
- tk550 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, subject to any obligations already accrued under the promotion.
- Players who are found to be abusing the bonus system — including through matched betting, arbitrage strategies, or collusion — will have their bonuses voided and their accounts reviewed for suspension.
- Only one welcome bonus is available per player, per household, per device, and per payment method.
6. Prohibited Conduct
The following conduct is strictly prohibited on the tk550 platform. Engaging in any of the activities listed below constitutes a material breach of these Terms and may result in immediate account suspension, permanent banning, and forfeiture of all account balances:
- Providing false, inaccurate, or misleading information at registration or during any verification process.
- Registering or operating more than one player account, whether under your own name or under a false identity.
- Using software, bots, scripts, or automated tools to interact with the platform in any way, including placing bets, claiming bonuses, or manipulating game outcomes.
- Attempting to exploit bugs, errors, or technical vulnerabilities in the platform. Any such vulnerability discovered must be reported to support immediately.
- Colluding with other players to gain an unfair advantage in any game or betting market.
- Engaging in chip dumping, match fixing, or any other form of sporting or game manipulation.
- Using the platform to launder money or process funds derived from illegal activity.
- Threatening, harassing, or abusing tk550 staff or other players through any communication channel.
- Accessing the platform from a jurisdiction where online gambling is explicitly prohibited by law, using a VPN or proxy to disguise your actual location.
- Selling, transferring, or purchasing tk550 accounts, account balances, or any credits or winnings associated with an account.
tk550 employs automated and manual monitoring systems to detect prohibited conduct. Where prohibited conduct is confirmed, tk550 may take any combination of the following actions: immediate account suspension, permanent account closure, forfeiture of all account balances, voiding of all pending bets, and referral to law enforcement where criminal activity is suspected.
7. Intellectual Property
All content on the tk550 platform — including but not limited to the brand name, logo, website design, graphics, game interfaces, text, software architecture, and promotional materials — is the exclusive intellectual property of tk550 or its licensed content providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
By using the tk550 platform, you are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial purposes only. This licence does not permit you to:
- Copy, reproduce, distribute, or publicly display any tk550 content without prior written authorisation.
- Reverse-engineer, decompile, or attempt to extract the source code of any platform software or game engine.
- Create derivative works based on tk550 content or brand assets.
- Use the tk550 brand name, logo, or trademarks in any commercial context without written permission.
- Frame or mirror any part of the tk550 website on any other domain or platform.
Any unauthorised use of tk550 intellectual property may result in civil and/or criminal liability. tk550 actively monitors for unauthorised reproduction of its brand assets and will pursue enforcement action where warranted.
8. Limitation of Liability
To the fullest extent permitted by applicable law, tk550 excludes all liability for losses or damages arising from your use of the platform, including but not limited to:
- Financial losses incurred through gambling activity on the platform, whether resulting from game outcomes, technical errors, or service interruptions.
- Loss of data, account access, or account balance resulting from circumstances beyond tk550's reasonable control, including force majeure events, third-party service failures, or cyberattacks.
- Interruption, suspension, or termination of the service for any reason, including scheduled maintenance or technical failures.
- Losses arising from a player's failure to comply with these Terms, including losses resulting from account suspension or closure for breach.
- Inaccuracies in odds, game results, or promotional information that result from technical errors, provided tk550 takes reasonable steps to identify and correct such errors promptly.
Where tk550 is found liable despite the foregoing exclusions, our aggregate liability to you in respect of any single event or series of connected events will not exceed the total amount you have deposited into your tk550 account in the thirty (30) days immediately preceding the event giving rise to the claim.
9. Account Suspension and Closure
Voluntary closure: You may close your tk550 account at any time by contacting our support team. Any real-money balance remaining in your account at the time of closure will be returned to your verified payment method within 5 business days, provided your account is in good standing and all verification requirements have been satisfied. Bonus funds that have not met wagering requirements will be forfeited upon account closure.
Closure for responsible gaming reasons: If you wish to close your account as a result of problem gambling, tk550 will process your request as its highest priority — ahead of any standard withdrawal or account request. Self-exclusion closures take effect within one hour of confirmation and are irreversible for the duration of the exclusion period selected. For more information, please visit our Responsible Gaming page.
Involuntary suspension or closure by tk550: tk550 reserves the right to suspend or permanently close any account, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms, including prohibited conduct as defined in Section 6.
- Failure to complete required identity or payment verification within the stipulated timeframe.
- Reasonable suspicion of fraud, money laundering, or other criminal activity.
- Detection of multiple accounts registered to the same player.
- Receipt of a valid legal order or regulatory direction requiring account closure.
- Account inactivity for a continuous period of 12 months or more, in which case you will be notified before any balance is treated as dormant.
Where an account is closed by tk550 for a reason other than a player breach, any verified real-money balance will be returned to the player's registered payment method within a reasonable timeframe. Where closure is the result of a confirmed player breach, tk550 reserves the right to withhold some or all of the account balance pending investigation.
10. Amendments to These Terms
tk550 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they significantly affect your rights or obligations as a player — tk550 will provide advance notice of at least 7 days prior to the changes taking effect. This notice will be delivered via the email address registered to your account and/or via a prominent notice on the tk550 website.
Non-material changes, such as corrections to typographical errors, clarifications of existing provisions, or updates required by law, may take effect immediately without prior notice.
Your continued use of the tk550 platform after the effective date of any updated Terms constitutes your acceptance of those updated Terms. If you do not agree to the updated Terms, you must stop using the platform and request account closure before the changes take effect.
The most current version of these Terms will always be accessible at https://tk550.app/terms-conditions. We recommend that you review these Terms periodically to remain informed of your obligations and rights.